"Our introduction to Aki came through a friend who had worked with Aki to acquire a North Vancouver property. Our friend couldn't speak highly enough about Aki and her service, so we had high expectations of a good experience. Reality was that Aki not only met these expectations but surpassed them with her genuine kind, friendly, patient, knowledgeable and professional attitude. Overall, we had an excellent experience working with Aki and would recommend her without a moment's hesitation.
Aki worked the North Shore market for many years and hence has a strong understanding of the market and its nuances. She also recognizes that for most people a home purchase is a signigficant event, hence displays great patience and is attentive in understanding needs and requirements. Furthermore, she is flexible as and when these requirements evolve. In our case we were about to put an offer on one property for which Aki had already done the paperwork, but at the last minute we changed our minds. This was not an issue in the slightest as Aki sincerely wanted us to make the right decision. We also appreciated that she was not afraid to point out issues and highlight factors for consideration that we might otherwise have overlooked, risks associated with creeks for example.
Availability of properties can sometimes be difficult in this hot property market. However, we found Aki to be completely focused on our search and extremely responsive when we highlighted potentially interesting properties. She would always respond rapidly with information and potential viewing times. She is most definitely not 'nine to five' and you can expect prompt and constant communication, and she consistently displays a 'whatever it takes' attitude.
What made Aki's service truly special was that she gave generously of her personal time to assist us in many other areas, going significantly beyond what one could reasonably have expected from a Realtor. Quite simply, you won't go wrong with Aki and will undoubtedly have a great experience with her."